Terms and conditions
- Returns are not accepted .
- Due to Covid-19 we are currently doing delivery to your front door. We do not perform installations or go inside your house for your security and ours.
- All of our decorations with helium or floating balloons last about 9-10 hours. We DO NOT guarantee longer time because it depends on the weather and conditions of the place.
- Microfoil or Foil Balloons will last more than 7 days depending on climate conditions.
- Outside decorations need special bases so and have an extra charge. Please be advised that if you do not specify this detail your decoration may fly away.
- We are not responsible for any weather changes, sun or rain and the damage that it may cause to the decoration.
- When Foil or Latex Balloons are directly exposed to the sun they will expand and may pop, also the helium gas is not flammable. When these Balloons are exposed to air conditioning the compress and the Balloon may appear to shrink. These are natural processes of Balloons exposed to extreme climates.
- Once we deliver the decoration and you accept, we do not come back for refills. It will now be under your responsibility.
- You have to choose between our Morning Delivery option which is between (9:30 AM - 12:00 PM or 4:00 PM) The Delivery will be between the hours mentioned above.
- If you want your decoration to be made for the next day we also have a rush fee.
- All of our deliveries are performed during the morning or the afternoon, not specific time. If you desire a specific time or order please call us to place your order and we will place order for additional cost.
- The photos are for reference, and although we guarantee the delivery of an arrangement with excellent quality, the balloon arrangement may vary depending on our inventory existence–
- NO EXCEPTIONS: ALL ORDERS FOR THE WEEKEND MUST BE PLACE BEFORE THURSDAY AT 12 PM. IF YOU PLACE AN ORDER AFTER 12 PM YOU MAY RISK YOUR DECORATION TO NOT BE DONE ON THE DAY YOU DESIRE. IT MAY BE MOVED TO MONDAY OR TUESDAY. WE RECOMMEND YOU TO CALL TO (909) 330-6465 FOR A RUSH ORDER.
BLACK SHINY BALLOON DECOR
CONTACT
2448 S Vineyard ave #103 Ontario Ca 91761
Tuesday – Saturday: 10:00AM // 07:30PM
